Need support?
Email the team with your business, location and a description of the issue. We arrange the next step under your service agreement.
Email Coffee NetworkThe service around the machine
A clear setup.
A shared everyday routine.
Coffee Network supplies the machine, ingredients and agreed professional care. Your team keeps the coffee spot clean, filled and ready to use.
The journey
From your first question
to your first cup.
Start with your business
Tell us who the coffee is for, where you are and when it gets busy.
Choose the agreement
We explain the fixed costs, supplies, venue income and daily responsibilities.
Set up your station
We plan the equipment and installation, then show your team the daily routine.
Keep the coffee flowing
We supply ingredients and handle agreed maintenance. Your team refills and cleans daily.
Who does what
The responsibilities.
Clearly shared.
Scroll sideways on smaller screens. Your proposal confirms exact inclusions, supplies and service arrangements.
| The task | Coffee Network | Your venue |
|---|---|---|
| Site assessment & equipment | We assess expected use, equipment, access and installation requirements. | You share the site details, available space, utilities and busiest periods. |
| Installation & guidance | We arrange agreed installation and machine-specific guidance. | You provide agreed access and prepare the site requirements. |
| Ingredients & supplies | We supply under the agreed charging and replenishment arrangement. | You keep the station topped up and follow storage guidance. |
| Daily cleaning | We explain the machine-specific routine and agreed cleaning supplies. | You run daily cleaning, empty waste and keep the serving area tidy. |
| Milk systems | We provide guidance for the supported configuration. | You follow refrigeration, storage and milk-system care instructions where applicable. |
| Maintenance & faults | We handle maintenance and servicing within the agreed scope. | You report faults and provide access; support arrangements are set out in your proposal. |
Planning the site?
Allow for the full station, utilities, access and people moving around it. Share measurements or a photograph in the first conversation.
Equipment guideChecking coverage?
We welcome enquiries across Cambridgeshire, Hertfordshire and Bedfordshire and assess the practical fit for your postcode.
Our service areaBefore your first cup
A few useful answers.
How quickly can you install?
Timing depends on suitable equipment, availability and any site preparation. We confirm the installation plan for your location rather than promising the same lead time for every business.
How are supplies replenished?
The proposal confirms ordering or replenishment arrangements for your location and expected use. Your team refills the machine between deliveries or supply visits.
How do you handle a fault?
Contact the team with the location and issue. Your proposal sets out support access and the scope of maintenance and servicing; we confirm arrangements for your site.
What should be clear before we agree?
Equipment, charges, supply prices, term, daily care, support scope, payment settlement where relevant, and end-of-agreement responsibilities. For hosted coffee, we also agree when venue payments start and how they are worked out.
Cambridgeshire · Hertfordshire · Bedfordshire
Find your coffee fit.
Tell us about your business, your people and your space. We’ll help you choose an agreement and a setup that make sense.